Receptionist Diploma
Designed For
Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.Objectives
To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.Duration
4 weeks full-time (110 hours flexi study)based on 20-30hours a week.
Course Content
Core Subjects
Computer Keyboard Skills
Learn to touch type accurately, using the correct keyboard techniques.
Business Document Production
Develop skills and understanding of routine and complex business documents.
Communication at Work
Learn how to communicate effectively in the workplace using verbal and non-verbal communication. understand the principle and structure of written communication.
Microsoft Word
Learn word processing skills to a good standard.
Microsoft Outlook
Learn how to share, manage and schedule information electronically.
Professional Receptionist Seminar.
Recommended Electives - choose ONE
Keyboard Speed Development
Microsoft Excel
Audio Transcription
Telephone Techniques - Seminar
Microsoft PowerPoint
The above electives are recommendations only for this course. Alternative subjects may be chosen. Please discuss with your Training Advisor
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